Timeframes 430-05-20-50-10

(Revised 01/01/04 ML2893)

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Households requesting, but not entitled to, expedited service must have their applications processed according to 30-day processing standards.

 

For households entitled to expedited services, benefits must be made available to the household no later than the 7th calendar day following the date an application is filed.

 

If the household is not eligible for the program for the month of application but is eligible for the program and is entitled to expedited services for the following month, the household must be provided an opportunity to participate within 7 days from the date of application or the 1st working day of the 2nd month, whichever is later.

 

The worker must process an expedited application on the 6th calendar day to ensure benefits are credited into the household’s EBT account by the 7th day.  The county must issue an EBT card to the household no later than the 7th calendar day.

 

Example:

 

A household applies on May 10.  May 11 is day one of the seven-day count.  The application must be processed by May 16 so that benefits are available to the household on the 7th day, which is May 17.

 

If an unsigned application is received, a telephone interview is conducted, and the application must be mailed to the household for signature, the mailing time involved is not counted in the expedited service timeframe.  Mailing time includes only the days the application is in the mail to and from the household and the days the application is in the household’s hands pending signature and mailing.  The first day of the expedited count is the calendar day following receipt of a signed food stamp application.